By 2025, the insurance claims management software market will undergo a clear expansion, which is a result of the industry’s shift to digital transformation. The projected size of the global claims processing software market is likely to rise to $45.74 billion in 2025 from $42.41 billion in 2024 at a CAGR of 7.8%, according to estimates by The Business Research Company. This trend is enhanced by increased expectations of real-time claim handling, mobile capacity, and state-of-the-art predictive analytics.
The use of complex tools for claims administration increases efficiency, reduces errors, and improves the general customer experience. The use of automated workflows and AI analytics by insurers means that they can expedite the claims processes, be accurate in the process, and customers get instant updates and self-service facilities through real-time platforms.
In a world where the industry is changing faster than ever before, staying ahead of the game and meeting the changing customer expectations can only be achieved through investment in reliable Insurance Claims Management Software.
Why is It Necessary To Invest In Insurance Claims Management Software?
- Streamlining Claims Processing: doing away with manual steps, fastens approvals, and reduces lags.
- Preventing Payout Losses: High technologies detect possible fraud before fund release.
- Improved Client Relationships: Information is rapidly and easily available, use of digital portals, and expeditious settlements appeal to consumers.
- Unified Information: Integrates information from policy management, billing and customer relationship systems to expedite informed decision making.
- Efficient settlements: having a shorter time on claims helps to improve performance metrics and retain customer trust.
- Remote Accessibility: Systems based in the cloud provide adjusters with the capability of handling tasks from a distance, through the use of various devices from various locations.
- Modular Workflow Solutions: Helps in managing different claims and internal workflow.
- Expansion Readiness: Serves the growing demands of small and large organisations within the insurance business sector.
- Real-time analytics: Provides for the continuous surveillance of the data to guide better operations and reduce risks.
Important Features in Choosing a Claims Management Platform
- Full Cycle Support: From reporting the initial incidents and documenting the stage until assessment, approval, and final payout.
- Third-Party Integrations: Simplifies linking to CRM, underwriting, finance, and legal applications.
- Security Measures: Safeguards sensitive information through encryption, a tight set of access controls, and regular backups as well as compliance with industry regulations.
- AI & Machine Learning: Creates abilities for sophisticated scans of fraud, simple allocation of claims, and accurate predictions.
- Mobile Access: Enables field agents and adjusters to handle claims using their smartphones or on their tablets.
- Customer Portals: Cyber-enabled avenues by which customers can make their claims and manage them.
- Customised Reporting Tools: Provide actionable information for tracking major performance indicators, Kenall.
- ROI-Friendly Pricing: ROI-friendly pricing optimizes expenses by enhancing operational efficiency, leading to higher returns on investment.
List of Top Insurance Claims Management Software of 2025
1. LexisNexis
LexisNexis has a comprehensive and intelligent claims management solution to address the continually changing requirements of insurers and adjusters. Lauded for its deep industry access to data and advanced analytics, the platform is especially powerful in revealing fraud and keeping data accurate and compliant with regulatory standards.
By using the integration of real-time data, LexisNexis increases both the efficiency of the operations and speed and alacrity in decision-making. Its strong infrastructure performers effortless automation of workflows, putting insurance professionals in a position to facilitate simplified claim handling, reduce risks, and cut back on overhead.
Key Features:
- Real-time data feeds
- Predictive analytics
- Regulatory compliance
- Price: Contact for a quote
Services Offered:
- External tool integration
- High-level security
- Automated reports
- Custom claims routing
2. Applied System
The solution offered by Applied Systems‘ platform provides a library of advanced solutions for claims management. The platform, which has been gaining attention because of its automation and capacity to scale, decreases the effort scattered across the insurer’s operation, reduces the rate of errors, and equips them with better analytics to make more informed strategic decisions.
Key Features:
- Full lifecycle claims handling
- Advanced dashboards
- CRM and accounting integrations
Services Offered:
- Cloud-based operations
- Mobile adjuster access
- Custom reports
- Real-time updates
3. Claimable
The Claimable platform is designed to make insurance claims management both easy to use and effective at streamlining the entire claims workflow. For insurers ranging from small to mid-sized, Claimable delivers transparency, automation, and a collaborative platform in real time.
The cloud-based setup of Claimable supports remote work, automates daily tasks, and brings all communication with customers together in one place. Customizable workflows provided by the platform help insurers shape their processes to better match operational developments over time.
Key Features:
- Automated claim submissions
- Collaboration tools
- Real-time updates
Services Offered:
- Cloud storage
- Custom workflow builders
- Reporting dashboards
- Integration-ready platform
4. BriteCore
It provides an enterprise-class cloud platform for property and casualty insurers. The platform follows a series of claims processes from automated positions, electronic file handling, to constant updates on progress. BriteCore, with an easy-to-use UI and embedded regulatory features, allows insurers to grow confidently and consistently attain the standards of the industry.
In addition to this, the modular nature of the design makes the platform flexible, giving insurers room to customise the platform to serve their unique needs. BriteCore’s superior analytics tools are within reach, producing actionable insights to inform better decision-making and operational efficiency as well, helping to advance the claims management process.
Key Features:
- Real-time claims tracking
- Workflow automation
- Integrated document management
- Advanced analytics
Services Offered:
- Cloud deployment
- Cross-department data access
- Role-based user control
- Regulatory compliance tools
Also Read: AI Tools for Finance
5. Insurity
Insurity offers an insurance platform hosted in the cloud, designed to provide highly secure and intelligent claims management at a fast pace. Because scalability was considered from the start, it is a natural choice for large insurers looking to enhance operations with automated and AI-supported workflows.
Predictive analytics are incorporated into the system to help prevent fraud and optimise decision strategies. Its adaptable architecture allows it to interface with existing core technologies, while maintaining compliance with regulations worldwide. With Insurity, insurers can settle claims with less effort, lower expenses, and raised customer satisfaction by automating workflows and maintaining real-time awareness.
Key Features:
- AI-powered decision-making
- Compliance management
- Fraud prevention tools
Services Offered:
- API integrations
- Role-based access
- Scalable deployment
- Audit-ready reports
6. Snapsheet
Snapsheet is a leader in accelerating auto claims processing through AI-powered remoteness and automation. Virtual assessments automate portions of the claims workflow, thus dramatically reducing turnaround times.
This solution promotes interoperability with applications from third-party companies to insurers and customers, a fully digital solution. Snapsheet allows quicker claim resolution and a better customer experience due to its simple platform. It also provides smooth integration with the current claims management systems, which enables easy flow of data and minimizes the complexities of operation.
Key Features:
- AI-powered virtual appraisals
- Remote claims assessments
- Real-time status updates
Services Offered:
- Integration with core systems
- Mobile-first interface
- Customizable workflows
- Digital submission tools
7. Mobexo Claims Management
Mobexo Claims Management provides you with an interactive and flexible digital solution uniquely designed for vehicle and fleet insurance firms. The system is designed on a modular, cloud-based architecture that provides real-time tracking of the claims and any time, anywhere connectivity, using a clean user user-friendly environment.
Built to reduce time spent training, Mobexo allows insurance teams to simplify claims workflows as a breeze. A unique feature of the platform is its per-vehicle pricing, which allows efficient pay from companies that manage huge or complex fleets. Mobexo also includes effective automation instruments for document processing and incorporates analytics for performance tracking.
Key Features:
- Mobile adjuster tools
- Performance tracking
- Document automation
Services Offered:
- On-the-go claims access
- Custom dashboards
- Secure file storage
- Data-driven insights
8. Riskonnect
Riskonnect, Inc. provides an enterprise-grade suite of solutions that combine risk management with end-to-end claims processing. Developed for major insurers and corporations, the software combines compliance tracking, live analytical capabilities, and predictive modelling to diminish both operational risk and claim costs.
A single dashboard gives complete monitoring of current claims, as well as developing threats. The cloud-based infrastructure of the program encourages worldwide access for distributed teams; its automation capabilities increase the pace and precision of claim resolution. Featuring real-time metrics and compliance tools, Riskonnect helps insurers stay out in front of requirements and better manage the exposure of all business units.
Key Features:
- Unified risk and claim dashboard
- Predictive risk tools
- Compliance tracking
Services Offered:
- Policy integration
- Real-time metrics
- Remote accessibility
- Custom workflows
9. OneShield Software
OneShield Software is a solution for insurers seeking a complete, scalable and cloud deployment for a claims management solution. The solution delivers end-to-end claims processing with configurable workflows, real-time tracking, and actionable analytics. Its adaptability will enable companies to design tailored claims pathways based on a certain role and responsibilities.
The platform allows for adapting third-party tools and incorporating core systems while keeping already existing investments protected, which allows centralisation of data. Among various collaboration-based capabilities, OneShield supports team communication and task assignment, too. Mobile abilities permit adjusters and agents to make claims at any time, enabling faster settlements and better policyholder satisfaction.
Key Features:
- Real-time dashboards
- Mobile claims processing
- Role-based custom workflows
Services Offered:
- Third-party integrations
- Collaborative tools
- Advanced reporting
- Secure deployment
10. Sapiens International Corporation
Sapiens International Corporation provides one of the most innovative claims management systems available on the market. The platform has been designed to help life, health, and property and casualty insurers, meaning it is powered by AI and machine learning concepts to automate the whole claims workflow.
Sapiens optimises all the phases of the process from intake and triage to fraud detection and payout. It’s open-source predictive analytics allows insurers to see trends and make informed, real-time decisions based on data. The platform guarantees a seamless connection with existing systems, including legacy infrastructure, enabling easy migration of data and continuity of processes. Tailor-made for ambitious insurers, Sapiens with mobile access, global scalability, and deep configuration powers is future-proof.
Key Features:
- End-to-end claims automation
- AI-driven analytics
- Mobile support
Services Offered:
- Integration with legacy systems
- Data migration tools
- Custom claims modules
- Remote access dashboards
Benefits of Making the Right Choice of Claims Software.
- Accelerates Claims Workflow: Relieves repetitive processes for processing speed.
- Saves Operating Cost: Eliminates labour costs by running efficiently.
- Enables Claims Accuracy: Eliminates human errors with the data validation tools.
- Improves Customer Experience: Provides faster resolutions and up-to-date information.
- Supports Remote Workforces: Cloud-based, available anywhere, anytime.
- Speeds up Fraud Detection: Utilises AI to detect and declare suspicious claims from the beginning.
- Makes Compliance Easy: Keeps proper records to conform to legal requirements.
- Varies in Scalability: Has an easy time growing up alongside your business.
- Provides Actionable Insights: Delivers analytics to make smarter decisions.
Conclusion
It is important for insurance companies that wish to reduce operation and improve efficiency as well as to increase customers’ satisfaction to invest into the right claims management software.
With such advanced capabilities such as automation, mobile access and AI-based insights, such platforms not only minimize errors and operational costs, but also serve the scalability and flexibility of developing businesses. With the industry itself constantly changing, the use of state-of-the-art technology will be essential to competitiveness and customer expectations.
FAQs
1. What is insurance claims management software?
It automates and simplifies the whole claims process from point of initiation through to settlement, enhancing efficiency and eliminating errors.
2. How does cloud-based claims software compare favorably to conventional systems?
It is remotely accessible, scalable, and updated in real time, lowering cost and increasing flexibility.
3. How does artificial intelligence enhance claims processing?
AI automates work, identifies fraud, and foresees results, increasing accuracy and speeding up claims settlement.
4. Can the small insurance firms take advantage of claims management software?
Scalable solutions exist to enhance productivity and cut costs, thereby making them affordable to businesses of all forms.
5. Which of these aspects should I consider in claims management software?
Seek full cycle handling, mobile access, fraud detection, real-time analytics, and powerful safety features.
