The modern digital-native business environment depends on IT infrastructure to provide continuous services, retain customer confidence, and sustain its operations. Any unavailability, network sluggishness, or bottleneck in performance can have a direct effect on business performance. The right monitoring solution is not only about availability but also resource optimisation and better decisions made by the organisations.
This is where ManageEngine OpManager Plus – IT Operations Management is involved. OpManager Plus is a single platform of IT operations that offers full-stack observability to enterprises of any size.
We are going to discuss the best network performance metrics that the IT team should monitor in this blog and how OpManager Plus will assist in monitoring them successfully.
Why Are Network Performance Metrics Important?
Network performance measurements give on-demand insight into the level of performance of your IT environment. These metrics are health indicators of your IT stack, applications, and servers, as well as switches and routers. By tracking them, IT teams can:
Stop Outages: Reactive Alerts
OpManager Plus provides real-time alerts of possible issues, which allows IT teams to fix problems before they interfere with services and business processes.
Streamline Allocation of Resources to Infrastructure
Monitor the usage of track servers, networks, and applications in order to successfully allocate resources, minimise wastage, and enhance the overall performance of IT.
Ensure Audit-Ready Reports
Produce clear, ready-to-use packages of audit reports to satisfy the rules of regulatory bodies and to provide transparency, accountability, and easy compliance management.
Increase User Experience by Minimising Latency and Errors
Track the network latency and application performance to easily detect and resolve bottlenecks, creating a smooth experience for the end users.
Stay up-to-date with 24/7 visibility.
Observe 24/7 of all the IT systems so that intervention in the system will be timely and the business will not be interrupted, despite the distributed environment.
Key Network Performance Metrics IT Teams Should Track
1. Network Availability and Uptime
Uptime is one of the most important metrics. Businesses are demanding the continuity of using applications, websites, and services. The loss of revenue or the lack of customer confidence, even with a few minutes of downtime, can be devastating.
OpManager Plus offers:
- Continuous device and application monitoring.
- Early warning to resolve downtime ahead of the user.
- 24/7 monitoring of availability and quick response to outages.
2. Latency
Latency is used to measure the time required to transmit the data between the source and the destination. With high latency, user experience may be adversely impacted, particularly in real-time applications, e.g., video conferencing or transactions involving online transactions.
OpManager Plus assists IT teams to:
- Effectively examine network traffic.
- Trace distributed transaction delays.
- Determine application performance through detecting bottlenecks.
3. Bandwidth Utilisation
Monitoring bandwidth is a way of making sure that your network is not overloaded. Unchecked high bandwidth consumption may cause congestion, poor performance, and slowing of applications.
With OpManager Plus, you can:
- Have a unified perspective of bandwidth consumption by devices.
- Determine the applications that are the most bandwidth-consuming.
- Carry out capacity planning to avert resource depletion.
4. Error Rates and Packet Loss
A large value of network errors or packet loss means that it is not stable. These problems can easily affect business-critical applications and have to be fixed at once.
OpManager Plus provides:
- Detailed log error reports.
- Root Cause Analysis (RCA) to solve the problem of recurrence.
- Troubleshooting AI/ML-driven anomaly detection.
5. Application Performance Metrics
Business processes are powered by applications, and their performance must be monitored just like the health of a network. Metrics such as response time, code-level insights, and end-user experience have to be monitored.
OpManager Plus offers:
- Application insights at the code level.
- The Real user monitoring tracks user journeys.
- User satisfaction scores based on Apdex.
- Fine-grained web transactions and AJAX calls, JavaScript errors.
6. Incident Response Metrics
Monitoring the Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) is essential to effective operations. These metrics will show the speed at which IT teams discover and solve problems.
OpManager Plus improves incident management by adding:
- Workflows that are automated with regard to remediation.
- Quick troubleshooting with AI/ML-based information.
- Teamwork tools to improve inter-team communication.
How Does OpManager Plus Bring Full-Stack Observability?
OpManager Plus is not just a network monitoring tool; it’s a comprehensive IT operations management solution. By turning raw data into actionable insights, it supports multiple IT teams:
NetOps and SecOps
OpManager Plus assists NetOps and SecOps to enhance incident remediation, create detailed audit logs, examine network trends, and alleviate possible threats to keep IT operations secure and reliable.
ITOps
IT operations teams can enjoy centralised asset visibility and effective capacity planning, as well as reduced downtime, to facilitate seamless resource allocation and optimised performance across servers, networks, and applications.
CIOs & CXOs
CIOs and CXOs obtain an overall view of IT infrastructure and resource utilisation, locality-locating bottlenecks, and make sound and strategic decisions, facilitating decisions that meet business goals.
DevOps
Automated application discovery, real-time metrics aggregation, continuous system performance monitoring, and fluid insights are all beneficial to DevOps teams in terms of expedited development and deployment cycles.
SREs
By tracking end-to-end requests, analysis decisions which analyse the root causes, resources canalising causes, optimizing uses, optimising resources, insights, and automating processes/workflows, SREs are able to minimize MTTR and improve the reliability of the system.
Recognition and Customer Trust
OpManager Plus has been consistently recognised by industry leaders and trusted by top organisations worldwide. Trusted by over 15,000 customers across 190+ countries, including NASA, Siemens, DHL, Time Warner Cable, Alcatel Lucent, and L’Oreal Paris, OpManager Plus has proven itself as a global leader in IT operations management.
With more than 20 years in business, 5 million+ devices managed, and a strong base of 1 million IT admins, ManageEngine OpManager Plus is enterprise-ready and future-proof.
Enterprise-Ready Monitoring
The Enterprise Edition of OpManager Plus is designed for distributed IT environments. Whether your business operates across multiple data centres or offices worldwide, the platform provides:
- Unified console for real-time visibility
- Change tracking to prevent configuration errors
- Robust IP address management
- Scalable monitoring for thousands of devices
This ensures businesses can grow without compromising IT visibility or control.
The Future of IT Operations with AIOps
OpManager Plus is pioneering the next level of IT management, AIOps 2.0, which integrates AI and ML to redefine IT operations. It helps teams to predict upcoming problems before they can affect the user by analysing past trends and offering predictive insights.
Automated workflows of remediation minimise human intervention, and resource optimisation ensures that there is an optimal use of resources throughout the IT stack.
This intelligence enables IT teams to have resilient infrastructures, improve user experiences, and align operations to business objectives. Organisations are able to run complex, distributed, scale-out environments with OpManager Plus with great confidence.
Conclusion
Monitoring the appropriate network performance indicators is no longer a matter of choice – it is an enterprise requirement. The health of the IT infrastructure of an organisation is defined by metrics like uptime, latency, bandwidth use, application performance, resource use, and security insights. Lack of a strong monitoring tool makes the IT teams ineffective in dealing with blind spots, remediation slowness, and lack of efficiency.
ManageEngine OpManager Plus – IT Operations Management offers businesses a scalable, integrated IT operations platform that provides full-stack observability, rapid incident response, improved resource utilisation, and best-in-breed compliance. Ready to streamline IT processes and stay in control of network challenges? Check out OpManager Plus today.
