WalkMe helps users navigate difficult software by adding prompts to their screens, offering educational tooltips, and automating various tasks. Companies commonly use onboarding to encourage interest in their products, teach users how to get started with new software, and make their applications easier to use, which reduces the need for support.
Though WalkMe is a good fit for the DAP market, not all individuals will prefer it because of its costs, the level of complexity or its used features. If you are a small company looking for something economical or a larger firm wanting more advanced features, you can find a better fit by exploring options instead of WalkMe.
In this blog, we’ll explore the 10 best WalkMe alternatives, focused on what makes each one different. These offerings support easy setups for users, detailed monitoring and wide options to improve how digital tools are used and enjoyed within your networks.
How to Select an Effective Alternative to WalkMe
There are many things to think about when choosing a WalkMe alternative for your company. These tips can help you decide what is right for you.
- Evaluate How Big and What Kind of Business You Run: Some tools are made for large companies and others for smaller businesses. Look at the size of your company to help you decide where to work.
- Determine the Most Urgent: If it’s onboarding, employee training, customer support or adopting software, choose the one you need to work on first.
- Try out the Tool: Several DAP solutions allow you to test them before making a purchase. Make use of evaluations to check how the platform can be used, what it provides and the service it delivers before deciding to use it.
- Having a scalable plan matters: Think if the alternative you choose can support your needs as you grow and keep pace with new advancements in technology.
- Choose a Network That Gives Ease: Look for an environment with people who can assist and for places to get quick support.
List of the Top WalkMe Alternatives
1. Chameleon
Chameleon lets SaaS companies serve users with clear explanations of new features based on each user’s interests. You can use Product Tours, Slide-Outs, Tooltips, and in-app messages to help users of any type.
Using Chameleon, teams can directly launch onboarding without relying on any developers and sophisticated targeting ensures the correct information is shown to the proper users. Using Segment, Amplitude, Intercom and HubSpot together with it allows teams working with data to achieve more.
Users can take quick micro-surveys on Chameleon to help companies gauge their satisfaction and find out what they think. Adopting Chameleon, product-led teams make it easier for users to get started, keep them coming back and enhance the user experience, all features trackable.
Key Features:
- A visual builder is provided for tours, tooltips, and modals.
- Strong capabilities for targeting customers by specific criteria
- Sending out micro-surveys to receive feedback
- It is compatible with Segment, Amplitude, and Intercom.
- Data to track how well onboarding is working
Pros:
- It is possible to customize the interface however you prefer.
- Product-led growth teams are well-suited for using this.
- Enables users to share their thoughts constantly
- Using the plugin is simple, without any developer requirements.
Cons:
- It often costs a lot to price products and services for startups.
- Certain parts of the workshop require you to code.
- Not very many uses outside of the internet
Pricing:
- HelpBar: Free
- Starter: $279/month
- Grow: From $1500/month
- Enterprise: Contact them
2. Whatfix
By using Whatfix, companies help users be more interested and get work done better on desktops, on the web and using apps on mobile devices. With the app, you can add easy-to-use options like detailed walkthroughs, handy pop-ups, lists of tasks and tooltips, all without writing code.
The analytics tool allows you to find out how people are using the platform and recognize areas where you should give more training. The reason enterprise leaders care is that digital transformation means less spending on support, helps workers adjust to new software and boosts their return.
Some of the biggest corporate enterprises in the world have recognized the company as scalable, secure and capable of working reliably with Salesforce, Workday and Microsoft Dynamics.
Key Features:
- No-code tools that let users guide and walk their customers through the app
- Content that provides videos and tooltips alongside other lessons
- Working well with Salesforce, Workday, and Microsoft Dynamics
- Aids with starting, preparing, and getting people used to the system
- Being able to use the app on different devices
Pros:
- Useful data to see how many are using your service
- Global teams can use your service in many languages.
Cons:
- For some customisation tasks, you may need to get some technical help.
- Running a small business can be expensive due to high prices.
- The beginning of setting up your system takes time.
Pricing:
- Standard: Contact them
- Premium: Contact them
- Enterprise: Contact them
3. Toonimo
Toonimo uses animated sketch pictures and a voice-over that clarifies each stage of user setup. Because of these interactions, users find websites and web apps easy to handle. In the banking, insurance and enterprise software industries, where knowing what is happening instantly is needed, it is very useful.
With Toonimo, companies are able to customize both the audio and visual tutorials for different kinds of users. It allows you to gather information about your users by merging popular CRM and analytics software. This is good for any organization seeking to ensure employees have an easy yet pleasant way to be trained.
Key Features:
- Guided tour videos of the site
- You can make animations and scripts as you wish.
- Adoption of both analytics and CRM tools
- Helps large organizations run complex software applications
Pros:
- Content that guides users using voice instead of text
- Perfect for industries that must be guided step by step
- Offers clear directions so that there are fewer questions from users
Cons:
- More money to spend on small companies
- Few services are offered offline.
Pricing:
- Custom Pricing
4. Pendo
It combines analyzing user journeys and getting around inside the app to help customers get used to the product faster. Studies of users’ actions are easy since the product code does not have to be modified.
Pendo uses walkthroughs, tooltips, polls and NPS surveys to help organisations educate users and collect useful feedback. In addition, this technology enables us to customize a user’s experience as they interact with the site. Because Pendo helps both customers and team members, companies can use this platform for their various applications.
A lot of product managers try to connect data from users with observations of how people actually interact with the product and onboard. With Salesforce, Slack and HubSpot, teams can work faster and more effectively with Pendo.
Key Features:
- With no-code installation, running analytics on your products is possible.
- Within the app, use tutorials, conduct surveys, and gather feedback.
- Separating users to deliver personalised experiences
- Benefiting from both CRM and marketing tools
- Software that works on both the web and on mobile devices
- Live data showing an organization’s behavior.
Pros:
- Uses both analytical data and tools for interacting with customers
- Good tools for grouping and targeting customers
- Goal Perfect for Teams who follow a Product-Led Growth strategy
- Our tools support asking for honest reviews and input from customers
Cons:
- It costs a lot for startups to get started.
Pricing:
- Base: Request them
- Core: Request them
- Pulse: Request them
- Ultimate: Request them
5. Userlane
Userlane is designed to help businesses give their users simple onboarding and ongoing help. Therefore, companies can design guides within the user interface without the need for writing any code. With walkthroughs, hardware or software developers simply teach others how to use challenging software step by step.
With the help of self-help tools, the platform allows users to start using the platform faster and with greater satisfaction, as most training is completed on the job. Data analytics is frequently applied in finance, healthcare and manufacturing by many diverse industries.
Because it supports familiar apps and multiple languages, Userlane can help teams anywhere in the world. SaaS enables businesses to improve their team and to make their customers happier.
Key Features:
- The ability to quickly and easily create no-code apps for employees
- On-the-spot observation and analysis of user progress
- Strong security and compliance for big businesses
Pros:
- A user-friendly screen that is also secure
- Well-suited to the needs of large, complicated organizations
- Let’s you spend less on employee training.
- Onboarding experiences are made to fit each user
Cons:
- You won’t find prices made public on the website
- Basic features are available only in cheaper plans
Pricing:
- Custom Pricing
6. Apty
At Apty, we rely on a Digital Adoption Platform to support enterprises in fully using their software tools. Adoption Pathway displays instructions on screen, ensures procedures are foolproof and provides data for companies to address fast any difficulties employees may have.
Because it has advanced tools for change management, large-scale digital changes often choose Apty. Using the no-code editor, anyone can produce tutorials, walkthroughs and tooltips, without calling in a technician. Users with the Apty tool are shown how to perform their duties correctly.
The versatility of the system increases when it can connect to CRM, HCM, and ERP solutions. By providing good customer care, accessible customisation and a business approach based on reaching goals, Apty helps organisations increase their use and comfort with new software.
Key Features:
- People can follow no-code walkthroughs and stay compliant with set processes.
- Live updates and figures illustrating how the product is spreading
- Paying attention to change management and productivity
- Targeting users based on how they are segmented
- Works with a range of languages and different platforms
Pros:
- Pay attention to being compliant and productive.
- Outstanding software support for change management
- You can make content easily without needing to write code.
- Useful information to improve decision-making
Cons:
- These payments target organizations with a budget for similar services
- For small teams, there is usually a steeper learning process.
- Relatively fewer third-party applications are managed on the platform than with other brands.
Pricing:
- Connect with the team
7. Appcues
Appcues lets SaaS companies boost user involvement without needing any programming knowledge. Teams can now create personalised in-app experiences that greet users, explain how things work, offer advice and show what needs to be done.
Appcues makes sure each user receives the proper message at the best time through segmentation. It is easy for marketers or team members involved in products to edit the website, thanks to the user-friendly CMS. Because of Appcues’ analytics, teams see if their flows are helping users.
As a business grows fast, it helps SaaS reduce cancellations and encourages users to try new features sooner.
Key Features:
- Breaking the user base into groups
- Using A/B testing in the onboarding process
- Supports connection to Mixpanel, Segment, and HubSpot
- Data on how people interact with information
- Works on different devices and browsers
Pros:
- It is simple to provide each user with their own personalized experience.
- A major emphasis is placed on decreasing churn.
- Marketers can use the visual editor.
- Fast rollouts that do not need a developer’s involvement
Cons:
- Running cloud applications can easily become costly for organizations with hundreds or thousands of people using them.
- Less advanced analytics than would be found in rival platforms
- Several UI elements can’t be changed easily.
Pricing:
- Start: Starting at $300/mo for 1 App, paid annually
- Grow: Starting at $750/mo for 1 App, paid annually
- Enterprise: Contact them
8. Userpilot
Userpilot makes it easier for SaaS businesses to bring new users on board, get them more involved and increase how often they explore the platform’s features.
With targeting and segmentation, Userpilot gives users the right guidance when they need it. A/B testing and NPS surveys as tools made possible by statistics, help improve how users explore the website. By viewing how each product is used, companies can tell if their onboarding is useful.
You can share your content in many languages using Userpilot and integrations exist for Amplitude, Mixpanel, Segment and HubSpot. As a result, growth teams can prevent customers from leaving the platform, encourage more people to try it out and boost usage of important features without much effort and as the platform gets larger.
Key Features:
- Product experience builder for those who choose no-code
- Using behavior information to decide which trigger to use
- A/B testing and NPS surveys
- Extensive user analysis and reporting
- Multi-language support
Pros:
- Great for making SaaS user onboarding simpler
- Can be used without needing to develop tools
- Makes gradual use of A/B testing possible
- Designed to help companies save customers and encourage their involvement
Cons:
- Parts of the game can only be accessed once you buy a more advanced tier.
- Not much help is available offline
- There may be a need to learn new features through training.
Pricing:
- Starter: From $299/mo, paid annually
- Grow: From $799/mo, paid annually
- Enterprise: Contact them
9. Intro.js
Intro.js is a free JavaScript library that helps web developers explain each step of a process to users who are using a website. For people building software in teams or alone, introducing new features with No-Depends is easy. Intro.js helps you set up tours and show new UI elements easily, either for prototypes or real apps.
Though it can’t match WalkMe or Whatfix, it is useful for skilled companies that wish to build the walkthrough themselves. Being able to change React to suit a variety of needs attracts interest from both new startups and developers working alone.
Intro.js’s community provides helpful advice and useful guidance. If you want a self-hosted way to use GIS that is simple and won’t break the bank, you can trust Intro.js.
Key Features:
- An open-source JavaScript library built for lightweight applications.
- Each product feature is explained with guided tours and short hints.
- You don’t need anything extra, and it’s easy to adjust the template.
- The API allows developers to work easily.
Pros:
- Light to use with quick loading of pages
- It’s great for small companies and groups
Cons:
- There are no internal analytics or ways to segment the list.
- Developers must be involved in the process.
- Doesn’t include all the extra options that paid tools do
Pricing:
- Custom Pricing
10. Usetiful
It allows organisations to put interactive tours, onboarding sequences, and tooltips into their web applications.
Anyone can use Usetiful, regardless of their technical knowledge, to make user flows easily. Because Usetiful provides multilingual help, targeted actions and fits with Google Analytics and Segment, teams all over the world can use it with ease.
By analyzing customer behavior, teams can improve how users use the app. In this way, online shop platforms, SaaS companies and in-house software benefit from using Node.
Key Features:
- Helping CMOs reach the right customers with the right language
- Google Analytics and Segment integration is available.
- Analytics dashboard providing user engagement data
- Official sites and web, and SaaS products are supported by XML sitemaps.
Pros:
- SMBs find that the price is low.
- It’s simple and takes a little time to put into action.
- The methods that make it possible to target and segment with ease
- Multilingual assistance is provided.
Cons:
- Does not support advanced analytics.
- A few ways to change the phone’s appearance
- It is not recommended for huge commercial organizations.
Pricing:
Monthly Plan
- Free: €0 / mo
- 2.000 assists/month
- 2 team members
- 1 space
- Plus: €39 / mo
- 5.000 assists/month
- 3 team members
- 1 space
- Premium: €92 / mo
- 10.000 assists/month
- 7 team members
- 2 spaces
- Enterprise: Contact them
Annually Plan
- Free: €0 / mo
- 2.000 assists/month
- 2 team members
- 1 space
- Plus: €29 / mo
- 5.000 assists/month
- 3 team members
- 1 space
- Premium: €62 / mo
- 10.000 assists/month
- 7 team members
- 2 spaces
- Enterprise: Contact them
Conclusion
The selection of an effective WalkMe alternative should rely on how big your business is, what you hope to achieve, and what type of experience you need for users. Although WalkMe is effective, other tools such as Whatfix, Pend,o and Appcues are equally valuable and typically have different benefits and price points. There is a SaaS platform designed for your company’s needs, whether you focus on easy onboarding, clear analytics, or custom assistance for each user.
Businesses tend to use Apty and Toonimo for compliance and change management, whereas Buttonzup Mainz, the Usetiful, and Intro.js are recommended for startups looking for something easy and affordable. Ideally, the most effective choice expands user use, reduces the amount of training needed, and brings more engagement to the product. See which online learning tool suits your use, connects with your systems, and fits your budget for better choices that help your students and the company. The right tools can make a big difference in how users use and remember your product.
FAQs
What reasons do I have to look for an alternative to WalkMe?
If you decide WalkMe is costly, hard to manage, or does not suit everyone now, you should look into other solutions.
Which features should I search for in a different platform than WalkMe?
Make sure there is no-hassle support when getting started, tours through the product, analytics, assistance in multiple languages, and easy setup.
Are similar tools a good choice for small business owners?
Yes, several make it easy with simple and affordable ways for small or emerging businesses.
Can the rivals of WalkMe assist mobile users?
While some websites work on mobile devices, be sure to see if it will run smoothly before picking.
Are there any alternatives to WalkMe that make it easier to train and onboard new users?
That’s right, multiple software tools offer engaging guides and easy ways for users to get started.
