Top 10 Whatfix Alternatives in 2025

Companies are increasingly using digital adoption platforms (DAPs) to introduce new software to users and aid their usage. Since there is more interest in the field, various tools have now come out as choices to Whatfix. Despite growing competition stiffening the industry, Whatfix is unique, getting great reviews on G2 for its easy-to-use platform, strong content tools, supportive customer services, and user-friendly onboarding solutions.

Besides being a DAP, Whatfix empowers businesses to provide in-app instructions, provide immediate assistance, engage users, and analyse results. This allows companies to give their customers a better experience and encourages more people to accept and use their software.

We have analysed 10 powerful tools that can serve as Whatfix alternatives. After this in-depth comparison, you’ll understand how Salesforce and Microsoft excel and which suits your organisation’s needs better.

Why Should You Consider an Alternative to Whatfix?

Although Whatfix stands out in the digital adoption platform field, it could not work for all organisations. Exploring different options is essential for businesses; here are some reasons and how those options can add even greater value.

• Advanced analytics: If Whatfix does not meet your needs, alternatives like Pendo and WalkMe give you more detailed user metrics and the option to group users by their behaviour. In addition to choosing the best content, these insights guide product teams in figuring out what confuses users and how to fix it.
• More Opportunities for Customisation: Some members allow you to customise tooltips, walkthroughs, and widgets, helping your brand be consistent and fit naturally with your product’s appearance.
• Better support for mobile or a computer: For those using mobile and desktop environments, WalkMe or Usetiful might provide better support because Whatfix runs only in browsers.
• A simple Setup for Non-Technical Teams: Because they are made for anyone, Userlane and Appcues have simpler UIs and help users get started without the developer’s involvement.
• Strengthens Product-Led Growth: Pendo is preferred by companies that pursue product-led growth because it brings product analytics, feedback gathering, and in-app tips together in one place, a feature that Whatfix lacks.
• Reduced Prices: Whatfix’s pricing is often higher than that of other tools for small and mid-sized businesses. Userpilot, Usetiful, and Chameleon offer more affordable choices and most of the same main features.

List of Best Whatfix Alternatives

1. WalkMe

WalkMe is an advanced DAP that helps users move through web, mobile and desktop applications more easily. It allows businesses to alleviate the hassles of technology, increase adoption of applications and enhance output with easy and automatic help.

The no-code platform from WalkMe will enable teams to easily set up in-app guidance and get users to finish their tasks without assistance. This data lets businesses spot how users work, what tools and programs they use and where their daily work may be slowing down so they can optimise their training and digital change efforts.

AI-powered WalkMe allows enterprises to provide contextual guidance and ensure users find the correct help at the right time. Whether it’s onboarding workers, supporting customers, or teaching the use of applications, WalkMe is a good fit for improving results and return on investment.

Key Features

• Walkthroughs, helpful tips, and guides that anyone can create without coding, using drag-and-drop tools
• Suggestions that adapt to what a person is studying
• In-depth analytics & watching sessions
• Automated process tools
• Support for using multiple languages
• Working together with ERP, HCM, and CRM solutions

Pricing

• Walkme for employees: Contact them
• Walkme for customers: Contact them

2. Userlane

Userlane helps organisations make it easier for users to get started, learn, and handle support questions related to various software applications. As one of the leading Whatfix alternatives, it aims to cut down on digital friction and ensure organisations get the most out of their software, offering interactive in-app guidance that can be set up easily.

Stickies helps organisations boost user participation and efficiency by giving users detailed, real-time application guidance, without needing to write any new code or undertake a complex IT setup.

It also has advanced tools to examine user behaviour, determine what causes problems, and encourage future improvements. With Userlane, organisations can introduce new tools or use advanced enterprise software. This helps workers become skilled faster, cutting training time, reducing support requests, and saving on software waste.

Key Features

• Easy-to-use, no-code tutorials in the app
• Support with real-time user direction and hints
• Using software to find and study how applications are used
• Allow teams from around the world to use the same communication system.
• Deployment can be managed simply and without much IT expertise.
• Learning how and why software is or isn’t adopted by users

Pricing

• custom pricing 

3. Pendo

Pendo unites detailed product reports with in-product help to encourage software users and give them a better experience. It is meant for product teams, giving organisations insight into how users behave, helping improve how new users are onboarded, and streamlining operations on the web and mobile apps. Pendo allows businesses to reduce customer churn, help people use new features, and increase their loyalty.

Teams can use the simple user interface to design unique user experiences without programming. With Pendo, companies can use AI to create content and sort users according to their current actions. Whether growing fast or already established, Pendo gives you a pricing plan and helpful features that fit your needs.

Key Features

• Using walkthroughs directly in the app and onboarding lists
• Guides, tips and hints that appear in the UI
• Combining product consumption data with insightful information.
• NPS surveys and feedback widgets
• Content created using AI
• Better user organization and pinpointing of people to pursue
• The service is also backed by REST API and can easily be incorporated into other programs.

Pricing

• Core costs: $79 per month 
• Boost plan: $139 per month
• Enterprise Plan: Custom pricing

4. Appcues

Appcues is considered a leading no-code platform for product teams hoping to better onboard users, boost adoption of new features, and raise engagement with the product. It allows teams to set up features like walkthroughs, checklists, tooltips, modals, and NPS surveys right in their apps without coding. 

Appcues works with web and mobile apps, and its insights into user behaviour help you make better decisions. By using advanced segmentation and dynamic personalisation, Appcues gives teams the means to serve messages at the perfect moment for users, so they can start finding value faster.

Key Features

• Using no-code, developers can add in-app flows and tooltips to apps.
• Onboarding lists and separate screens
• Surveying with NPS and talking to users
• Self-serve support can be found in the Resource Centre.
• Connections with Salesforce, HubSpot and Slack
• Testing different variations of a website and reviewing how it is used

Pricing

• Start: Starting at $300/mo for 1 App, paid annually
• Grow: Starting at $750/mo for 1 App, paid annually
• Enterprise: Contact them

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5. Apty

It is a strong Digital Adoption Platform built to help organisations use various software solutions more efficiently. By providing intelligent support, thorough analytics and automation, Apty helps organisations onboard users much faster, lower their error rates, and realise a 3.4x return on investment in the first year.

Support is available using GenAI in any application, and easy-to-see guidance makes learning about Workday, Salesforce, or Microsoft Dynamics simple. What makes Apty unique is its strong compliance tracking, adaptable workflows, and valuable insights that can turn digital hurdles into real results.

Key Features

• Cross-application assistant using AI
• Data is analysed and validated through behavioural methods.
• The use of automated flows and steady following of SOPs
• Ensuring the correct use of design processes
• Secure access at the enterprise level
• Apps such as SAP, Salesforce, and Workday are supported.

Pricing

• custom pricing 

6. Usetiful

It is a platform that simplifies going digital for startups and small to mid-sized businesses. Teams can give users an easy time using their products, such as tours, checklists, tips, and in-app messages, all built without coding. It is appreciated for its easy use, low cost, and many features found in its free plan.

To help you increase feature usage, lessen churn and better engage your users, Usetiful has the right solutions to grow with your business. You can add any number of applications, and with its flexible pricing, you can purchase assists or MAUs to meet your expenses and usage needs.

Key Features

• Product tours, tooltips and onboarding checklists that use no coding
• Smart tips, banners and in-app messages
• Using surveys and the Net Promoter Score (NPS) helps us understand our performance.
• Basic and advanced ways to localise a website
• Analytics about how people use the app and their comments
• Logic, along with automation

Pricing

• Free: 2,000 / per month
• Plus: 5,000 (EUR 29 monthly payment)
• Premium: €69 per month
• Enterprise: Custom pricing 

7. Helppier

Helppier allows you to streamline your onboarding, training, and support by messaging and learning from helpful tutorials shown in the app. SaaS companies and digital platforms can benefit from Helppier, since they can make guides, tooltips, and product tours without dealing with code.

Because it supports more than 65 languages and offers endless templates, Helppier helps everyone feel at home within its interface. Because it is straightforward to use and can precisely target users, product guidance leads to greater use of new features and less customer defection.

Key Features:

• More than 65 different languages can be supported through the platform.
• Both segmentation and targeting are essential.
• Tracking and analysing who uses the application
• Collaborations with significant software and platforms
• A selection of custom themes and templates

Pricing:

• Standard Plan $49 monthly 
• Pay per budget with a custom strategy 

8. Stonly

Using Stonly, enterprises can quickly design interactive guides, onboarding experiences, and support areas that don’t depend on developers. As one of the notable Whatfix alternatives, Stonly makes it possible for companies, whether small or large, to replace dull help text with step-by-step tutorials users can actually follow.

Using Stonly, teams involving users can customize their content and deliver better experiences to everyone using different languages, systems and common platforms like Zendesk and Salesforce. Stonly allows you to cover new user introductions, fewer support phone calls and easier team knowledge sharing while your business expands.

Key Features:

• Gain access to an endless number of interactive guides
• Multi-language support
• Embedding knowledge base tools
• GitHub supports analytics and version control.
• Better targeting of users
• Linking your CRM to a helpdesk solution
• Single Sign-On and permission settings assigned by roles

Pricing:

• Small Business: With 4,000 monthly guide views.
• Enterprise: Custom pricing

9. Guidde

Guidde helps teams share their knowledge and provide support by transforming complex actions into easy videos for training.

The platform is created for anyone in customer success, support, onboarding, or internal operations, helping them record workflows, provide voice explanations, customise layouts, and distribute training material within teams or to clients. Using Guided’s professional videos, you can speed up the way you deliver details to new employees or describe your products.

Key Features:

• Create and modify videos showing how to use web and desktop apps.
• Speech can now be realised in voice using more than 40 different languages.
• Either black out or replace information that needs to remain private (using machines or people).
• We provide brand kits, as well as watermark removal, to make your content professional.
• Privacy-protected links
• Data and analysis about engagement

Pricing:

• Pro: Each creator receives $23 every month.
• Each creator pays $50 per month for business and can use the advanced system tools.
• Custom pricing is available through Enterprise. 

10. Tallyfy

Tallyfy is built in the cloud and helps teams reduce repeated tasks and manage workflows smoothly. Progressive organisations benefit from the tool because it allows them to create, allocate, and control processes as tasks unfold, free from tricky paperwork. 

Tallyfy encourages efficiency and on-time completion. An Employee Handbook is most helpful when training new employees, dealing with compliance, and performing regular tasks.

Key Features:

• A way to design and connect work steps and images
• Users can access only what their role allows them to see (Full & Light Members).
• Collaboration with any number of people outside your company
• Let AI in Tallyfy take over process mapping and make valuable suggestions.
• There is access to current progress and reminders.
• Access to Single Sign-On (SSO) and help through 1:1 support
• Data can be fed into a BI platform (an optional paid module).

Pricing:

• Full Members:  $300/year
• Light Members:  $50/year
• Data Feed Add-on helps you:  $20/member/year
• India Users:  Reduce your cost by 90% on all membership plans

Conclusion

With solutions like WhatFix, WalkMe, Userlane, and Pendo, Digital Adoption Platforms — including various Whatfix alternatives — help users adopt software, improve their interactions with it, and make operations more efficient.

Each platform offers unique features, such as AI support, help within the app, and detailed analytics, so businesses can pick the one that suits them most.

FAQs

What do we mean by a Digital Adoption Platform (DAP)?

A DAP enables companies to encourage software adoption by giving in-app support, tutorials, and guidance.

What makes Whatfix different from other digital adoption platforms?

While Whatfix is famous for being easy to use and helping its customers, WalkMe and Pendo offer extra AI capabilities.

Is WhatFix the right solution for companies that are just starting?

Whatfix can be an excellent option for small businesses that aim to improve how new users get familiar with their software.

What can be done if the Whatfix platforms need to be combined with other tools?

Whatfix can work with numerous enterprise tools such as CRM and learning management systems.

How much does Whatfix charge for its DAPs?

Many Digital Adoption Platforms include Whatfix, which has special discounts for Indian users, whereas other platforms use customized or tiered pricing plans.